Job Description
Position / DesignationExecutive/ Senior Executive/ Assistant Manager
Department / DivisionCEX Logistics
Reporting ToProduct Head of Respective Location
LocationBangalore, Delhi, Mundra,
Job Profile / DescriptionJob Profile / Description
Ensure to follow laid down SOPs, from enquiry stage to delivery of goods.
Ensure enquiries, quotes, invoices and delivery orders are processed through Companys ERP system in a timely manner as per SOP.
Liaise with all stakeholders (management, customers, sales team, vendors and service partners) to meet and exceed their expectations.
Contribute to maintain strong relationships with customers, vendors, service partners and shipping lines.
Ensure compliance of internal SOPs, statutory requirements and customer SOPs.
Ensure timely responses to communications (both internal and external).
Education QualificationsGraduation
Employement Category:
Employement Type: Full time
Industry: Shipping
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Executive/ Senior Executive/ Assistant Manager - Customer Service
Contact Details:
Company: Busisol Sourcing India
Location(s): Mumbai