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IT Help Desk Technician @ Sk Job

Home > IT Operations / EDP / MIS

 IT Help Desk Technician

Job Description

Are you an experienced IT Help Desk Technician able to take the hassle out of any technical problem

Patient and friendly even with difficult customers Able to share your advanced technical knowledge in the simple and understandable way

Then you are the perfect team member we are looking for!

IT Help Desk Technician responsibilities

  • Serve as the first contact with customers who need technical assistance via the phone or email
  • Perform troubleshooting using different diagnostic techniques
  • Troubleshoot, diagnose, and resolve technical hardware and/or software issues
  • Provide quick resolution and excellent customer service
  • Redirect unresolved issues to the next level of support personnel
  • Provide needed information on IT products or services

Employement Category:

Employement Type: Contract
Industry: IT - Hardware / Networking
Role Category: IT Operations / EDP / MIS
Functional Area: Not Applicable
Role/Responsibilies: IT Help Desk Technician

Contact Details:

Company: Friend Services
Location(s): Multi-City, India

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₹ 1.5 - 9 Lakh/Yr

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