1. Migration of free trial customers to paid customers through outbound calls
2. Liaison with customer for upselling and cross selling
3. Handle inbound customer queries and explain about the product and
offer information
4. Manage and resolve customer complaints
5. Enter new customer information into the system and update existing
customer information
6. Identify and escalate priority issues
7.Follow communication procedures, guidelines and document all call
information according to standard operating procedures
Skills Competencies :
1. Knowledge in telesales
2. Speak and write local language
3. Verbal and listening skills
4. Interpersonal Skills
5. Attention to detail
6. Result oriented
7. Customer centricity
Keyskills: Interpersonal skills Telesales Standard operating procedures Outbound sales Customer complaints Management
Jio promises to shape the future of India by providing end-to-end digital solutions for businesses, institutions and households and seamlessly bridging the rural-urban divide. When you walk through our doors anywhere in the world, you'll find a group of sharp-minded individuals working in a challeng...