Urgent Requirement_ Application Support @ Smart Testing

Profile- Application Support Engineer (US Shift)

Experience- 0-2 years

Shift Timings- 6:30 pm to 3:30 am

Job Description-

• Possessing specialist knowledge of operating systems, devices, applications and software
• Providing technical support to teams within the organisation, and to external clients when required
• Assisting with systems integrations ,Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
• Maintaining and updating technical documents and procedures Identifying and resolving technical issues for company's in-house product.
• Managing coordination at a local and international level where required
• Delivering regular and customised training to teams within the business
• Preparing maintenance plans and upgrading schedules for the organisations systems
• Ability to explain complex ideas to those with limited IT and systems knowledge
• Exceptional verbal and written communication skills
• Listening ability and patience ,Extraordinary customer service and relationship management experience, Critical thinking skills.

Employment- Permanent

Job Location- Noida

Company Description-

Smart Software Testing Solutions (Product Based)

At SSTS, we are developing smarter software testing solutions that will transform the way software testing and test automation is being done. Powered by some kick ass tech-dreamers and backed by visionary investors, we are working hard to usher in the future of testing, today.. Our mission is to develop a smarter test platform for every testing inefficiency that exists today. A platform that empowers testers to write automated tests in their natural language and not some machine language, allows them to test their mobile apps on real devices in cloud, Give them the power of analytics to write relevant test, Let them use their functional tests for performance and security testing.

Visit our website for more details-

www.opkey.com | www.sstsinc.com Please share a copy of your updated CV at sh*********r@cr***********l.com asap.

P.S- Male candidates are preferred.
        Freshers can also apply for this position.