Process Developer - RPA Support Engineer
We are looking for a RPA Support , whose objective is to support Management from an operational, analytical and tactical standpoint, by handling stakeholder requests, solving teams questions, auditing and controlling different activities from colleagues on the operations floor, along with running reports, maintaining files and leading continuous improvement initiatives.
Responsibilities
Solve the issue and provide a fix or workaround
Track and monitor SLAs for governance and control
Ensure support SLAs are met
Call out to L3 and/or RPA tool vendor as needed
Coordinate with client operations and IT to test and deploy fixes
Certified in UI Path
Qualifications we seek in you
Minimum qualifications
Excellent Experience in RPA Support within UI path
Good communication skills, proficient in Portuguese & English
Experience in problem solving and design
Certified in UiPath
Preferred qualifications
. Experience in Insurance domain

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...