Quality & Performance Analyst @ NTT Global Delivery

Job Description

Req ID: 149628
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Quality & Performance Analyst to join our team in Bengaluru, Karntaka (IN-KA), India (IN).
Test Analyst:

• Defining and implementing the project test strategy and approach
  • Define the test policy and approach for plan for projects in conjunction with the Project Manager and other parties involved in testing
  • Pull together all impacted test teams to form a project test team
  • Ensure the project test team is clear on the test approach and plan, their responsibilities and the timing of their involvement
  • Ensure that all relevant and impacted parties have been engaged in the definition of test objectives
  • Ensure test activities are identified to mitigate all test objectives
  • Document all the test activities in the project test strategy, and issue the project test strategy to timescale
  • Meet with the project / business to document which test activities are being performed and which test objectives the business accepts as risks
• Coordinating project test activities
  • Act as the main point of contact regarding test issues for a project
  • Identify the need for test improvements and drive them into the project and related test activities
  • Attend project meetings as required and regularly track the progress of all test activities
  • Regularly review and update RAID (Risk, Assumptions, Issues, Dependencies) and the scope of testing (test objectives)
  • Issue the project test completion report to timescale
  • Conduct a testing Project Implementation Review (PIR) 1 month post go-live of the project - providing input into and taking actions from the Project PIR (co-ordinating all inputs from and actions to the relevant test teams)
  • Provide the status of PAG test criteria prior to the PAG reviews to the Test Governance forum
  • Escalate project test issues to the project manager
  • Escalate project test lead issues to line management/Test Governance forum
• Managing stakeholders, partners and supplier management
  • Communicate and maintain relationships with the impacted business, operational and technical teams (internal and external) throughout the delivery of projects
  • Ensure deliverables are agreed with external partners and that end delivery meets specification and contractual obligations
  • Represent testing considerations in partner selection and commercial discussions
  • Ensure all test results are clearly communicated to the relevant development teams
• Assuring quality
  • Ensure the appropriate use of tools, metrics, and processes by projects and programmes
  • Review the efficiency of programmes and projects - ensuring that they are operating within their budget and time constraints - and contribute to optimization
  • Provide direction and support to programme/project managers on all aspects of testing
  • Ensure projects and programmes adhere to organization testing standards, and that the test partner is supported by the right levels of resources
  • Ensure testing issues and defects are escalated in a timely manner to the Project/Programme Manager and the TSG Test Manager
  • Log all defects raised during QA, and track them until resolution

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Software Engineer
Role/Responsibilies: Quality & Performance Analyst

Contact Details:

Company: NTT Data
Location(s): Bengaluru

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