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Trainee TL/Team leader -US healthcare -Claim @ Hexaware Technologies

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 Trainee TL/Team leader -US healthcare -Claim

Job Description

Greetings from Hexaware , 

Urgent Hiring for Trainee TL/ Team Leader - US Healthcare - Back office Role 

Below are the Job Details


Job Location:Nagpur , India 


Roles & Responsibilities for Team Leader-


Should know throughput calculation like attrition, shrinkage.
Should have handled agents
Should handle the team weekly reviews and encourage team to meet organizational goals
Responsible for staff retention within the team.
Should be aware of KRAS, KPIS, SLA, AHT, Occupancy, Attrition Formula, Shrinkage formula.
Excellent communication skills 


Req - 

Graduates with min 1 yr exp as TL in US healthcare process ( preferring payers end )

Graduates with min 1 year experience as Team coach or sme for Trainee TL in US Healthcare .


Immediate joiners only


Interested candidates can share CV on kr***t@he*****e.com . 



Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Back Office
Role: Back Office
Employement Type: Internship

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: HEXAWARE TECHNOLOGIES LIMITED
Address: Loma IT Park Developers Pvt. Ltd,Ground Floor of I, ncubation Center,Plot No. G4/1,TTC Industrial Area, , Thane Belapur Road,Ghansoli, Navi Mumbai, NAVI MUMBAI, Maharashtra, India
Location(s): Nagpur

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Keyskills:   Communication Skills Revenue Cycle Management Back Office TL Team Leading Shrinkage US Healthcare Claims Adjudication

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Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...