Greetings from Hexaware ,
Urgent Hiring for Trainee TL/ Team Leader - US Healthcare - Back office Role
Below are the Job Details
Job Location:Nagpur , India
Roles & Responsibilities for Team Leader-
Should know throughput calculation like attrition, shrinkage.
Should have handled agents
Should handle the team weekly reviews and encourage team to meet organizational goals
Responsible for staff retention within the team.
Should be aware of KRAS, KPIS, SLA, AHT, Occupancy, Attrition Formula, Shrinkage formula.
Excellent communication skills
Req -
Graduates with min 1 yr exp as TL in US healthcare process ( preferring payers end )
Graduates with min 1 year experience as Team coach or sme for Trainee TL in US Healthcare .
Immediate joiners only
Interested candidates can share CV on kr***t@he*****e.com .

Keyskills: Communication Skills Revenue Cycle Management Back Office TL Team Leading Shrinkage US Healthcare Claims Adjudication
Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...