Manager - Customer Service & Logistics
- Genpact India
- 3 to 4 Yrs
- Noida, Gurugram
- 4 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of Mananger, Customer Service & Logistics (CS&L) Finance
The primary focus of this position is to support the CS&L Costing Manager in understanding the numbers and drivers.
This role plays an important part within CS&L Controlling Team by centrally analyzing the CS&L costs and Balance Sheets.
CS&L is one of the most complex areas and the person needs to understand complex processes not only from a finance perspective but also from the day-to-day CS&L operations. We manage warehouses and transportation as well as Inventory Write-off and Co-packing Costs. The CS&L Controlling Team works closely with multiple CS&L Controllers across countries and support CS&L Leadership Team in headquarters. We also liaise with various finance teams e.g., Product Costing, Inventory Accounting, Central FP&A, and Central Overhead Teams.
The role goes beyond just technical booking and finance systems and into a detailed analysis of cost drivers for both Op-Co and Areas.
This role also operates in a complex matrix environment that involves people from different countries and categories. The person needs to be able to connect the dots/input and provide meaningful analysis as an output.
Responsibilities
Preparation of bottom-up budget for expenses which additionally requires direct coordination with different nonfinance business stakeholders
Periodical forecasting 3-4 times a year and comparison with previous forecast/budget to identify key drivers
Prepare all routine accruals
Provide support for all ad-hoc accruals requests received from CS&L (Customer service & logistics) team during the month
Perform P&L review and align with the business to ensure the costs are booked for the month
monthly reporting of CS&L costs (plan vs. actual) and its presentation to the business director with detailed analysis and commentary
Balance sheet reconciliations
Managing overhead cost
Support CS&L Costing Manager with analysis for budget and ad hoc presentations
Ensure compliance with key financial policies
Perform Period Close process for the plant in SAP, including first step analysis of results
Drive efficiencies in the close process
Maintain Supply Reporting Governance and process
Qualifications we seek in you
Minimum Qualifications/ Skills
MBA (Finance) / ICMA with good FP&A experience
Relevant experience in budget preparation, financial planning, period-end close
Preferred Qualifications/ Skills
Worked in Manufacturing setup for a fortune 500 company. Logistics background, an added advantage
Robust FP&A experience
Good communication skills
Operational SAP experience
Good customer focus and business partnering
Dealing with Ambiguity
Problem Solving
Peer relationship
Advanced excel skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Customer Service (International)Functional Area: Not ApplicableRole/Responsibilies: Manager - Customer Service & LogisticsContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
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