Assistant Manager, Front Line
Responsibilities
Partner/Customer focus along with relationship building skills
Understanding & handling Service levels within the agreed expectations with the client
Serve as a Front-Line Manager handling a team of 15-20 team members ensuring client service levels are maintained
Influence and engage with leaders on initiatives, including but not limited to effectively leading and demonstrating talent, improving leadership capabilities, teambuilding, compensation/total rewards allocation, energizing and igniting the full potential of employees
Qualifications we seek in you
Minimum qualifications
Require communications, integration and presentation capabilities
Problem Solving Skills
Self-motivated and independent
Proficient with MS Office applications
Preferred qualifications
Ability to handle & empower team members
Show skill in developing business domain understanding
Ability to effectively mentor and influence team members to deliver and grow
Ready to take initiatives at a business & Genpact level

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...