Job Description Perform general system administration tasks on all elements of the network Discover problem areas which could negatively impact system performance or customer satisfaction Pro-actively monitor network and system performance. Analyze traffic data and trends and escalate areas of concern to the network design authority. Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC). Perform general system administration tasks on all elements of the network. Perform network surveillance 24/7, respond to network-reported and customer-reported problems Take ownership to ensure that all problems are resolved in a timely and efficient manner. Manage problem resolution using network monitoring/management tools Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.
interested candidates are required to send their resume to: as****************0@gm**l.com
