With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
We are a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies.
From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies ways of working.
Our focus is to make sure we have the right set of people delivering what we promise. People who think with design, dream in digital, and solve problems with data and analytics. People who obsess over operations, focus on the details, and lead change by being curious, incisive and courageous in everything they do on a foundation of unyielding integrity.
We are Genpact. Transformation happens here. Come, be a part of our exciting journey
Are you the one we are looking for
Inviting applications for the role of 5B - Helpdesk
Responsibilities
Provide feedback to Client business units and/or supplier on issues
Provide a single point of contact for order issues which are raised by Client or the supplier
Assist in identifying the specific type of issue and contact the relevant parties at Client Organization and/or the supplier who can provide mentorship on issue resolution
Document the order issue and the resolution reached
Participate in and provide data for supplier audits
Set up new users
Manage access
Resolve login issues
Answer how-to questions
Qualifications
Minimum qualifications and skills
Bachelor in commerce
Experience in Procurement Function
Basic analytical and problem solving Skills
Stakeholder Management
2-4 Years Experience in Procurement function
Preferred Qualification
Coupa / Ariba Preferred
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...