Customer care representative @ Freelancer Neelam

Job Description

Position: Customer care representative
Location: Chandigarh Mohali
Shifts: Rotational Shifts & Week offs.
Job Description:
Perform Customer care representative
Confer with customers about concerns with services
Maintained accurate and current customer account data with digital information updates
Updated and maintained information in customer accounts according to CRM
fast-paced office for English, Hindi, and Kannada -speaking candidates
Create case logs, record information, establish resolution time, follow-up on issues, and escalate complex issues.
Guide customers through the resolution of technical issues.
Qualifications
12th
graduates
Requirements
Strong written and verbal English language skills.
Ability and willingness to communicate via phone and email.
Interview rounds: Two rounds
1 telephonic round
2 In-person Interview
International Domestic Call Centre Email/Chat/Voice Chandigarh Mohali
Those ready to work in Chandigarh and Mohali can apply.
Hindi, Punjabi and English Domestic and International call Center
No Fees Call 8872048***
Mail Id- [Confidential Information] Age Limit 18 to 32
12th or Graduate any degree or diploma can apply
Salary 15000 to 80000 and incentive 1 lakh

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Customer care representative

Contact Details:

Company: Freelancer Neelam
Location(s): Mohali, Chandigarh

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