Management Trainee - Order Management
- Genpact India
- 0 to 1 Yr
- Bengaluru
- 4 years ago
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Job Description
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With a startup spirit and 0,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Transformation happens here. Come, be a part of our exciting journey
Are you the one we are looking for
Inviting applications for the role of Order Management Analyst, Order to cash
Inviting applications for Order Management Analyst in an outsourced environment, supporting international clients, covering the end to end process - Booking for products which includes Contract Management/modification/administration etc., Customer master Data management, billing and invoicing, service contract management, Customer query/Dispute resolution
Responsibilities
Checking various sources of PO inflow (EDI queue, Fax / email inbox) periodically
Creating orders in the business ERP within given TAT
Send order confirmation email to customer
Validating the order (such as product code, quantity, unit of measurement, delivery address, requested delivery date)
Ensure tasks are completed with 100% quality
Reviewing the blocks in order
Working on query resolutions with internal and sales teams
Circulating the out of stock report to end customer
Booking an appointment in carrier portal for order delivery
Work as a team to process any adhoc request promptly
Prepare the order trend report
Qualifications we seek in you
Minimum qualifications
Any Graduate
Relevant experience in Order Management with clients with business in the Office Equipment/Consumer electronics/Imaging industry in a B2B model
Strong Communication Skills (verbal and written)
Preferred qualifications
Good customer handling skills
High Energy level
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: InternshipIndustry: IT - SoftwareRole Category: Sales / BDFunctional Area: Not ApplicableRole/Responsibilies: Management Trainee - Order ManagementContact Details:
Company: Genpact IndiaLocation(s): Bengaluru
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