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Technical Consultant/ Syste @ TeamLease

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 Technical Consultant/ Syste

Job Description

Technical Consultant/ Syste

  • Handle customers inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication scripts when handling different topics
  • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
Minimum Requirement:
  • Good Communication Skills
  • Good Problem-solving skill over the call
  • High energy level

Employement Category:

Employement Type: Part time
Industry: IT
Functional Area: Customer Service
Role Category: Technical Consultant
Role/Responsibilies: Technical Consultant/ Syste

Contact Details:

Company: Teamlease Digital
Location(s): Bengaluru

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₹ 60000 - 100000

TeamLease

CMM Level V