Customer Service Executive @ FutureHeights

Job Description

Dear Candidate,

We have mega walk in drive for Tech Mahindra for Premium Domestic process for Day Shift. Please find the details below.

Interview Date: 24-09-2019.

Role: Customer Care Executive.

Process: Premium Domestic Voice Process

Education: Only Graduates. (Technical graduate can also Apply)

Job Responsibilities:

• The primary task of executive is to handle calls from customers or clients and provide them with a solution to their queries.
• He/She must show the willingness to learn new things every time and then.
• Must discuss every matter with its supervisor or team leader to get any issue sorted
• Giving a resolution to the customers or clients should be the whole and sole responsibility.
• Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

Desired Skills:

• Should have good Oral and written communication in English.
• An effective communicator, probably fluid with what he/she is speaking.
• Should be flexible enough to adapt to any environment or changes happening in the sector.
• Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
• Should also have a clear view of what the current market trend is.

Experience Required:

• Should have minimum 1 year of BPO Experience in International Voice process or premium Domestic Process.

Shift: Day shift

Salary: up to 29 K Monthly.

Please contact for interview at given details.

Shubham: 8588881***
Himanshu: 9999893***
Or Email: jo*s@fu**********s.co.in

Thanks

Shubham

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