Assistant Vice President - OTC
- Genpact India
- 4 to 7 Yrs
- Hyderabad
- 4 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.
Transformation happens here. Come, be a part of our exciting journey
Are you the one we are looking for
Inviting applications for the role of Assistant Vice President, Order to Cash
In this role, you will be responsible for Global process operations management and process improvements for CGRLH business. You will function as a SPOC for operations and management of global clients for assigned business processes to ensure seamless service delivery, SLA management, driving business impact, and customer satisfaction with innovative and digital process strategies. You will work with global delivery teams to develop a winning strategy for Genpact s billion $ global clients, present for internal approvals and customer acceptance. Your role will function as an overlay of existing ops and domain experts and bring value through proven solution management skills. You will be expected to be focused on US Healthcare industry realities, pain points and know how to solve these using analytics and technology.Responsibilities
- Responsible for strategic planning, execution, project management, and re-engineered operations for large business processes. Prior experience managing processes with 200+ employees.
- Manage budgets, allocate resources to projects, and plan to effectively deliver services within budgetary limits.
- Effectively resolve internal and external customer issues and negotiate contracts.
- Drive transformation, best practices framework, case studies, benchmarking for making processes more efficient and effective
- Proven ability to analyze operational business requirements, identify potential opportunities, and develop innovative cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings to drive business metric improvements and delivering significant business impact results
- Review collection reports ascertaining the status of collections and balances outstanding to ensure compliance with the credit & collection policy. Develop a strategy to improve AR and reduce bad debts. Proven ability to manage a Large AR portfolio of $5BN - $10BN
- Lead all aspects of business operations including planning, tracking, supervising, performance reviews, controlling, reporting, and delivering to business and clients, and accountable for the global production environment, ensuring proper change control, monitoring, availability, future growth, and capacity.
- Accountable to oversee daily, weekly, and monthly project reports analyzing team s performance and productivity, quality scores, and business results. Direct and coordinate with managerial teams on continuous improvement projects, providing guidance and direction to managers on setting performance standards and monitoring performance
- Manage the preparation of all related month-end reports as part of the month-end close process.
- Collaborate with other departments on accounting and finance-related projects. Participate in the annual audit. Completes all A/R related audit schedules according to a timeline set forth
- Oversees creation and implementation of standard operating procedures for business operational departments, process maps, policies, and procedure manuals, and leveraged in day-to-day operations.
- Support sales/solution teams with OTC expertise while pitching capabilities to prospective new business partners/clients.
Qualifications we seek in you
Minimum Qualifications
- Bachelor s degree in Accounting, Finance, or Business.
Preferred Qualifications
- Supervisory/ management level experience in US Healthcare Industry
- Must be able to perform accounting and financial calculations, including determining interest rates, payment schedules, etc.
- Knowledge of bankruptcy filing laws
- Sound financial analytical skills and problem-solving skills.
- Must be self-directed and possess the ability to make independent business decisions.
- Must be able to effectively communicate in writing and verbally to senior management.
- Proficient in Microsoft Office 2007 applications, including Excel, PowerPoint, Word, etc.
- Ability to read and interpret credit reports, financial statements and other financial or accounting related information.
- Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter , Facebook , LinkedIn , and YouTube .
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: IT Operations / EDP / MISFunctional Area: Not ApplicableRole/Responsibilies: Assistant Vice President - OTCContact Details:
Company: Genpact IndiaLocation(s): Hyderabad
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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