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Global IT help desk - Hyderabad @ Future focus

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 Global IT help desk - Hyderabad

Job Description

Global IT Helpdesk Analyst (Inbound Voice)
Note: Interested Who can Join in max 7 to 10 days please share your update Profile with this below mentioned necessary details along with Scan copy of PANCARD is MUST.Reach me at 8320985*** or pls share updated Profile to ra*******k@fo*****e.com.
This Position is for Global IT Helpdesk with a banking client (HSBC) of Wipro. IT Helpdesk is the Face of Internal IT Support and is the First touchpoint through Calls from their global users (US, UK, Asia pacific countries who
are English speaking). So the IT Helpdesk Engineer will have to troubleshoot IT related issues for end users via Phone and if required take a remote connection of Users machine and resolve.
At least 2 years of previous experience in Global IT Helpdesk supporting global users.
Excellent Communication Skill Verbal and Written
16/5 Service Window. Should be flexible to extend or ready to work on weekend if any business requirement arises.Name As per the PanCard:
Contact Number:
Alternate contact Number:
Mail ID:
Alternate Email ID
Overall IT Experience:
Relevant Experience:
Current Organization:
Type Of Employment:contract / Permanent:
Number of Companies Worked:
Current CTC:
Expected CTC:
Notice Period :not more 7 days.
Current Location:
Preferred Location:
Availability F2F Interview weekdays:
Having Valid passport:yes /No.:
Do you have Company Salary Account:
Pan card No IS MUST:
Passport No:
Date of Birth:
Mother name:
Percentage:
Do You have any Gaps in Educational or Professional career:
1)10th:____Year of Pass-out:______
2)12th:____Year of Pass-out:______
3)Graduation:____Year of Passout:______
Reason for Looking for change.:
Thanks & Regards.
Ranvijay kumar
Ph No:8320985***
ra*******k@fo*****e.com
#32, Brigade RoadBangalore,
Karnataka 560001
Phone: 080-25582903 / 25321672-
ISO 9001:2008 Enterprise | NASSCOM D&I Member | Deloitte Technology Fast 50 Rank# 42
India | MEA | North America
www.focusinfotech.com

Job Classification

Industry: IT Services & Consulting
Functional Area: Consulting,
Role Category: IT Consulting
Role: IT Consulting
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Future Focus Infotech Pvt. Ltd.
Address: No 169 Old No 62/1, Habibullah Road, T Nagar, Chennai, Tamil Nadu, Chennai, Tamilnadu, India
Location(s): Kolkata

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Keyskills:   IT Helpdesk IT Service Desk Help Desk Operations Service Desk

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Future focus

Future Focus Infotech Pvt. Ltd. Future Focus Infotech