Process Associate - Customer Service
- Genpact India
- 0 Yrs
- Bengaluru
- 4 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Transformation happens here. Come, be a part of our exciting journey
Are you the one we are looking for
We are inviting applications for the role of PA, Customer Service
Responsibilities
Worldwide support of clients social media presence, communities and blogs including moderation, engagement, listening and insight services
Meet/Adhere to Contractual Metrics & Key Performance Indicators.
Provide moderation services across all key global social channels Insights- social + product listening.
Resources performing real-time listening and reactive or pro-active engagement
Adheres to clients (Intel)defined processes & procedures and company policies.
Qualifications we seek in you
Minimum qualifications
Graduate (Any Discipline)
Freshers are eligible
Preferred qualifications
Good Command over English & Hindi, specially written (Written test on sentence construction)
Technical Knowledge is mandate
Logical thinking & content creation
You should be able to work on a flexible schedule (including weekend and variable shift)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: Customer Service (Domestic)Functional Area: Not ApplicableRole/Responsibilies: Process Associate - Customer ServiceContact Details:
Company: Genpact IndiaLocation(s): Bengaluru
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Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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