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HC and Insurance Operations Analyst @ NTT Global Delivery

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 HC and Insurance Operations Analyst

Job Description

Req ID:151036

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a HC and Insurance Operations Analyst to join our team in Coimbatore, Tamil N du (IN-TN), India (IN).

In this Role you will be Responsible For

  • Configuration of new benefit plans in the client system
  • Installation of Groups and Rates in the system
  • Maintenance of benefit plans and rates.
  • Ensuring accurate and timely completion of configuration to meet or exceed client SLAs.
  • Processing daily volume of groups installations and maintenance.
  • Organizing and completing tasks per assigned priorities.
  • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
  • Resolving complex situations following pre-established guidelines


Requirements for this role include:

  • University degree or equivalent that required formal studies of the English language and basic Math
  • 5+ years of Benefit Configuration experience that required you to review group rules and workflows.
  • 5+ years of experience in the US Healthcare market that required a working knowledge of HCPCS, ICD and CPT codes
  • 5+ years of experience that required a knowledge of healthcare insurance policy concepts including In Network, Out of Network providers, Deductible, Coinsurance, Co-pay, Out of Pocket, Maximum inside limits and Exclusions, State Variations.

**Required schedule availability for this position is Monday-Friday 6PM/4AM IST The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EE*******r@nt****a.com for assistance.


Job Segment: Consulting, Technology

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Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Operations Management / Process Analysis
Functional Area: Not Applicable
Role/Responsibilies: HC and Insurance Operations Analyst

Contact Details:

Company: NTT Global Delivery
Location(s): Coimbatore

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NTT Global Delivery

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industr...