Vice President - Global Procurement Leader
- Genpact India
- 7 to 8 Yrs
- Hyderabad
- 4 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Transformation happens here. Come, be a part of our exciting journey
Are you the one we are looking for
Inviting applications for the role of VP, Head of Global S2P Operations
Genpact is looking to fill the role of Head of Global S2P, a leadership role responsible for the strategic planning and execution of sourcing, procurement, and accounts payable operations for a key client ensuring all Genpact Delivery centers meet customers and organization needs. This position provides leadership and management to Genpact staff aligned to the clients sourcing operations and actively contributes to overall operational targets as well as daily business decisions. The successful candidate will be responsible for customer management, people management, quality management, workplace planning, mentoring, development, and training.
Responsibilities
Collaborate with client s senior stakeholders and Genpact service lines to develop and execute global sourcing, procurement, and accounts payable strategy and operational plans
Lead global operations to achieve/exceed P&L
Deliver Genpact s digitalization strategy through leveraging the latest disruptive technologies such as Robotics Process Automation (RPA), Artificial Intelligence (AI) as well as blockchain to enhance operational delivery and customer experience
Lead and initiate discussions GPO client-side and highlight key focus areas and bring in traction to support operations, CI initiatives and ensure implementation
Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs in operations. Develop and implement improvement plans to close performance gaps.
Drive continuous improvement within operational processes, look for opportunities to improve the current cost base
Be a senior escalation point for resolving customer & internal issues. Handle escalations confidently, identify key risks, and agree/implement mitigation plans to ensure repeat complaints are eliminated
Maintain & grow excellent customer relations focus on improving NPS. Take personal ownership for actions plans that may arise from time to time for the country/region [Type text] Classification: Genpact Internal Vice President Head of Global S2P Operations
Work with the client to understand key requirements and translates them into delivery plans capable of being executed effectively by Genpact to agreed timescales
Work with client s retained organization to assist with communication of key process changes to drive program adoption within client teams
Working with the retained team to identify transformation and productivity opportunities, and interfacing back to the Delivery Centres (and vice versa)
Responsible for monitoring process of savings targets, timely deliveries, agreed sourcing projects
Proactively engage internal Genpact team to increase knowledge & expertise being delivered to the client on sourcing, procurement & AP processes
Collaborate for the new deal process including solutioning, pricing, due diligence, transition, and stabilization
Qualifications
Minimum qualifications
Bachelors/Master s degree in Procurement, Commerce, Business, Engineering, Economics, or a related subject. from a reputed University.
Subject matter expert in sourcing, procurement, and AP operations the ability to coach & mentor team members across all delivery centers
Outstanding negotiation, interpersonal, verbal, and written communication skills
Demonstrate a working knowledge of the lean six sigma framework to drive continuous performance improvement
Commercially savvy seeks to provide win-win solutions for the Client and Genpact
Measurable experience in leading and growing profitable satisfied accounts and/or meaningful business management experience
Ability to lead a large team across multiple locations & be able to assimilate & encourage cultural diversity
Proven listening and customer service skills
Influencing skills, creative thinking/innovative mindset
Effective mentoring and relationship building skills with the ability to effectively lead group and interpersonal conflict situations
Preferred Qualifications
MBA / Professional certification in Procurement is desirable
Knowledge of Coupa, Oracle Fusion is an advantage
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Vice President - Global Procurement LeaderContact Details:
Company: Genpact IndiaLocation(s): Hyderabad
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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