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Inviting applications for the role of PD, Credit Control
In this role, you will be responsible to Work closely with and within healthcare operations management team. You are to maintain, revise or develop workflow and reporting tools as needed (snapshots, dashboards, etc.)
Responsibilities
Utilize workflow and reporting tools to ensure operational compliance and call out operational issues when vital
Assist with operational quality review
Develop and maintain understanding of applicable software packages
Work with operational leadership to establish processes, procedures, and metrics to use for team or individual measurement
Assist operational leadership with transitioning of new clients / projects
Prioritize workload
Prepare applicable reports and attend select meetings at request of management
Mentoring and developing staff
Develop an environment that cultivates continuous performance improvement
Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs
All other duties assigned to maintain Process Health and Hygiene
Qualifications
Minimum qualifications
Graduate (in any stream)
Relevant experience in OTC
Excellent Interpersonal Skills
Preferred qualifications
In Depth Knowledge of providers, insurance, and US healthcare system
familiarity with ICD-10, CPT-4, HCPCS, 1500 and UB04 and other appropriate medical terminology
Familiarity with Medical Billing software
MS-Office skills
Analytical ability for reporting and dashboards, also requires heightened attention to detail to ensure accuracy in output
Ability to multi-task and handle contending priorities and work with minimal direction
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...