Execute transactions with minimal direction, analysis and retrieve information from group-specific system Respond to information requests by searching, summarizing research results and compiling in requested format; escalate to supervisor as appropriate File, archive and retrieve documents (paper-based and electronic) using filing standards Produce standard correspondence by following existing templates, adhering to client formatting and quality standards; proof read and edit work for syntax, grammar and punctuation Conduct data verification; audit own data entry for accuracy and make required corrections Become a subject matter expert for complex processes Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis May serve as technical and functional resource or super users to other team members Participate in process improvement initiatives or special projects as assigned. Meet established goals and objectives
Employement Category:
Employement Type: Full timeFunctional Area: Customer ServiceRole Category: Other RolesRole/Responsibilies: Transcational Processing Representative