Customer Care Executive / Technical support executive
- Black And White
- 0 - 5 Years
- Bengaluru
- 4 years ago
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Job Description
Dear Candidate,Greeting from Black and White Business Solutions Pvt Ltd..!!
Contact HR Mo***a@90*******0
Email ID: [Confidential Information]
HUGE HIRING ! Immediate Joining
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Experience: Freshers / Experience
Sal: Fresher 15k to 20k
Experience : Salary upto - 32k
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts
Contact HR Mo***a@90*******0
Email ID: [Confidential Information]
Customer :
Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Hospital Billing / Physician billing
Technical Support :
Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support
JOB Role :
Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails / chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.
Venue:
Address:721, Chinmaya Mission Hospital Rd,
Binnamangala, Stage 1,
Indiranagar, Bengaluru, Karnataka 560038
Landmark : Opp to M.K Retail
next to Andhra Bank
Contact HR Mo***a@90*******0
Email ID: [Confidential Information]
Required Candidate profile
One day interview process - Freshers can apply
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3 Pass out
* Should be flexible with rotational shift.
***PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S****
Employement Category:
Employement Type: Full timeIndustry: ITESFunctional Area: Customer ServiceRole Category: Customer Service Executive (Voice)Role/Responsibilies: Customer Care Executive / Technical support executiveContact Details:
Company: Black And WhiteLocation(s): Bengaluru+ View Contact
Fraud Alert to job seekers!
₹ 210000 - 530000
Black And White
Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challen...
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