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Voip Engineer Cisco Voice Engineer Cisco Cucm Cisco Ipt Ip Telephony Jabber Video Conferencing @ Renovision Automation

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 Voip Engineer Cisco Voice Engineer Cisco Cucm Cisco Ipt Ip Telephony Jabber Video Conferencing

Job Description

L1 Engineer
Their primary role is to do day to day check of the AV (Polycom/Cisco) endpoints, TP and update checklist.
On receiving calls via telephone/email they will try to resolve the issue over the phone or if required they will attend the call on physical location.
Pre-testing of the Leadership meetings
Installations/ Reinstallations (Display panels/AV devices/ Cisco IP-Phones)
MPH AV support
Ticket Handling (AV devices/Town halls/Events)
Raising incidents and follow-up with required stakeholders
Availability during planned activities for AV devices
Cisco IP-Phone profile creation/L1 troubleshooting
Cisco Jabber/Teams profile creation/ Troubleshooting
Ticket Handling (WebEx Profile/Cisco IP-Phones/Cisco Jabber)
WebEx Profile creation/deletion
Inventory updating of (Display panels/AV devices)
Inventory updating of (Cisco IP-Phones/Head-phones)
Asset compliance to CMDB for all collab devices.
Basic Network Troubleshooting

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: VP
Role/Responsibilies: Voip Engineer Cisco Voice Engineer Cisco Cucm Cisco Ipt Ip Telephony Jabber Video Conferencing

Contact Details:

Company: Renovision Automation
Location(s): Delhi, NCR

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Renovision Automation

Renovision Automation Services Pvt Ltd