Inside Sales
- Wroots Global
- 0 to 5 Yrs
- Bengaluru
- 4 years ago
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Job Description
Customer Support Voice (Satish @9711003***)
Domestic/ International Voice BPO
Qualification: Any
Exp: 6 months to-6yrs voice- Inbound/Outbound
Shifts: DAY FIXED
***Candidates should be able to speak fluently in English***
Age Limit: 32 to 35 yrs
Key Responsibility
Customer Service Executive
Inbound calling for customer service.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Inside Sales Executive
Identifies business opportunities by identifying prospects.
Sells products by establishing contact and developing relationships with prospects; recommending solutions.
Outbound calling on data collected through lead generation activities / secondary data sources.
Daily follow-ups on older leads and work on new leads.
Maintains quality service by establishing and enforcing organization standards.
Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization
For more details call/WhatsApp Sathish @9711003***
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Employement Category:
Employement Type: Full timeIndustry: Banking / Financial ServicesRole Category: Customer Service (Domestic)Functional Area: Not ApplicableRole/Responsibilies: Inside SalesContact Details:
Company: Wroots GlobalLocation(s): Bengaluru
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