Team Management Team Briefing/Meeting
Roster Management
Attrition Management Abandon Management Revenue Generate using cold calling Dialer/Lead Management All PRI Lines activeness Check
Team Review Conduct
Team Audit
Quality Feedback
Communication & Product training
Handling DLT
Handling Truecaller Partner
Managing Courier Partners
Key Skills :
1. Salesforce CRM Experience2. Knowledge of Computer Telephony, PRI Lines and Media Gateway3. Expert in MIS
