Team Leader Technical BPO for Desktop @ White Horse Manpower

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Team Leader Technical BPO for Desktop

White Horse Manpower
2 - 6 Years
Bengaluru
4 years ago
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Job Description

1. Day to day management of the First Line Service Desktop function:
a. Ensure that the Service Desk is an excellent deliverer of Technical Service
b. Ensure that the call logging system is fit for purpose and is used effectively and efficiently by the team
c. Be responsible for the operational management of call assignments within the Service Desk team and to other parts of ICT Shared Service as appropriate
d. Undertake a weekly review of the First Line Service Desk/technical call queues
e. Assist with maintaining the inventory of Council computer assets and software licenses
f. Discover, diagnose and triage users problems effectively and efficiently
White Horse Manpower Consultancy Pvt. Ltd.
Floor, Jumma Masjid Golden Complex, Jumma Masjid Rd, (Exit of Commercial Street) Shivajinagar Bangalore 560051.
Please call for both In station & Outstation interview scheduling
Call Rina 8970658*** 7090800*** 9066794***
Free Recruitment & Spot Offer Letter
Thanks and Regards
Rina

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Team Leader
Role/Responsibilies: Team Leader Technical BPO for Desktop

Contact Details:

Company: White Horse Manpower
Location(s): Bengaluru

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Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Create password

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White Horse Manpower

White Horse Manpower Consultancy Private Limited Recruitment Company with more than 15 Plus International BPOs in the consultancy giving SPOT OFFER Letters Walkin with 2-3 Resumes from Monday 2 Saturday 10am to 6pm call Niki 9886747291,9342431048,9886188040 Free Recruitment no charges Niki ...

Team Leader Technical BPO for Desktop @ White Horse Manpower

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