Sr. Information developer
- Best infosystems
- 3 to 7 Yrs
- Kochi
- 4 years ago
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Job Description
Sr. Information developer
Your Role and
Responsibilities
Who you are:
Do you have a passion for transforming complex technical concepts into clear
and engaging stories Do you have an interest in technology that powers
customer business worldwide and across multiple industries
As a technical writer in the WebSphere Application Server organization youll
be in a fast paced role, responsible for designing and developing customer
documentation and content for the WebSphere Application Server product
portfolio. You will work with a diverse group of developers, designers, and
testers in planning and delivering on time with tight schedules. As a technical
writer you will have the opportunity to gain a sound theoretical and practical
understanding of the technical details, and produce documentation that
delights our customers. You will also advise the development team on style
and language use within the product. The deliverables that you will work with
cover a broad spectrum of mediums, including traditional text, guides,
tutorials, samples, product embedded help, graphics, and social channels such
as videos and blog posts.
What youll do:
The role is wide ranging, and you will have the opportunity to develop or hone
skills in the following areas:
Content design, authoring principles, and tools for creating high-
quality information.
Communication skills in making complex information relevant, useful,
and attractive for users.
Project Management in guiding squads to deliver content on time.
IBM product knowledge, as you work hands-on with the products that
you document.
The build, test, and delivery processes that turn our source into client-
ready output.
Programming and scripting languages that drive flexibility and
automation into our work.
Globalization and accessibility.
The ideal candidate will have:
A passion for communicating effectively. You need to cultivate an
understanding of the customer, the technology, and the product to
be able to explain or visualize complex concepts clearly and simply.
An interest in technology. You must want to work with the products
that you're describing, and learn to troubleshoot issues as you try
out scenarios and tasks.
Excellent collaboration skills. You need to build effective relationships
with a broad set of colleagues in order to receive and present the
very best information.
Creativity. You need to identify the best ways of presenting
information. You can also help improve aspects of our process.
Flexibility. You need to prioritize tasks, be able to quickly switch
between them, and to adjust to changes in the world of content
delivery.
Posting Country India
State / Province KERALA
City / Township
/ Village Kochi
Travel Required No Travel
Position Type Professional
Required
Education Bachelor's Degree
Required
Technical and
Professional
Expertise
3+ years Designing software documentation
3+ years Developing software documentation for delivery in a
documentation framework, such as IBM Knowledge Center, including
tools and build processes
Professional quality writing and communication skills
Demonstrated ability to consistently deliver professional quality
documentation on time
Demonstrated ability to work independently and as part of a group
Experience in developing software documentation from technical
documents such as specifications and from using the product
Experience in publishing documentation
Experience working in an agile, squad-based, continuous delivery
development model
Experience writing for globalization, accessibility, and IBM style
guidelines
Experience with documentation tools and documentation frameworks
(DITA, Markdown
Oxygen editor, Acrolinx, DCS, IBM Knowledge Center, IBM Cloud
documentation)
Experience with team collaboration tools, including GitHub, ZenHub,
Box, Slack
Bachelor's Degree in Technical Communications with a
concentration in writing software documentation
Preferred
Technical and
Professional
Experience
Experience as a developer, tester, or customer support person for
software products
Experience managing a small team of writers
Working knowledge about creating/editing images, videos, and other
multi-media uses for product documentation
Masters Degree in Technical Communications with a concentration in
writing software documentation
Programming experience with object oriented languages such as Java
a plus
A major or minor in computer science a plus
Preferred
Education Master's Degree
Experience : 3 + YEARS
Employement Category:
Employement Type: Full timeIndustry: IT - SoftwareRole Category: General / Other SoftwareFunctional Area: Not ApplicableRole/Responsibilies: Sr. Information developerContact Details:
Company: Best InfosystemsLocation(s): Kochi
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