Vacancy - IT Executive - Vibgyor School -
- Rustomjee Kerawala
- 3 - 8 yrs
- Bengaluru
- 6 years ago
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Desired Candidate Profile
Primary Purpose: To undertake Desktop, Laptop, Servers related projects and callsKey Accountabilities/Activities:
Primary responsibility
- Complete IT setup for location having asset count of 250+ assets & Local Data Centre
- Experienced in managing all IT infrastructure (i.e. Servers, Vitalization, Thin Clients (N Computing), CCTV, EPABX & other IT infrastructure single handed
- Understand & fulfilling users requests on IT applications like ERP, Ms-Office, Adobe suite & others business applications
- Execute & manage local support of application & escalate to central IT in case of deviations via ITSM tool
- Maintain SLA of all IT tickets raised for infra & applications and ensure resolution for the same with good user feedback and their wow experience
- Manage and maintain local IT inventory with proper tagging and bi monthly asset verification
- Ensure local data backups, AD/WSUS, Antivirus, File & Print Servers, Thin clients servers with up-to-date patches & updates applied. Adhere to IT security procedures & processes
- Manage & maintain CCTV, local network, User computer device, etc. Coordinate with vendors for timely resolution of issues
- Manage & update daily Daily/Weekly/Monthly checklist & MIS reports with continuous improvements & user feedbacks
- Manage & support new IT projects in accord of IT setup, train new users/IT executives & manage the local development of IT setup project
- Golden opportunity to work on greenfield projects in conjunction with central project team to deliver each project on agreed timelines
- Manage local IT Procurement & implementations
- Provide support in ERP Rollout to new & existing users
- Responsible for DATA Backup & Restoration activity for Server & network equipments at all centers
- Manage Antivirus, Ms office & other applications and other IT Security equipment
- Logging of call with OEM / partners in case of any errors/break downs
- Log all call in ITSM tool and provide resolution as per SLA
- Resolve day to day issues related to Desktop, Laptop, Servers, Printer, Wi-Fi, etc. and provide updates to managers
- Perform root-cause analysis on repeated issues to enable future prevention
- Implement operate and maintain Server Virtualization
- IT Asset Tagging and updating the same in IT Inventory Sheet
- Adhere to IMAC process
Required Candidate profile
If you feel your profile is same as the above mention JD, kindly directly walk-in to below location with a copy of your cv & a passport size photograph. Or mail your cv to hr*******4@vi********e.comSy. No.30, Next to Innovative Petals,
Doddanekundi Village,
Mahadevapura Post, KR Puram Hobli,
Bangalore East Taluk,
Bangalore - 560037
080 49342000 Ext: 2011
Education:
UG: BCA - Computers, B.Sc - Computers
PG: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Keyskills: it security software it procurement networking Antivirus Troubleshooting it asset data center it projects Desktop Support Hardware business applications it infrastructure ms office
Rustomjee Kerawala
Rustomjee Kerawala Foundation VIBGYOR High has been created with a vision to provide dynamic learning environment, which stimulates the holistic development of learners. Our curriculum offers learning beyond traditional methods & integrates a progressive approach involving innovation, communicat...
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