Customer Success Manager @ Hi Tides Consulting

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Customer Success Manager

Hi Tides Consulting
5 - 8 Years
Bengaluru
3 years ago
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Job Description

Responsibilities:
Drive the charter of Customer Success and Account Management vertical inside Simplotel.
Lead the team to achieve a high renewal rate for our SaaS, drive upsells and referrals
from existing customers.
Build and manage a team of Customer Success Managers and develop them.
Design and implement processes that ensure that we are developing relationships with
customers, consulting them on how they can improve the use of our product and derive
more value out of it.
Personally build relationships with top key customers and serve as the point of
escalation resolution for customers.

Employement Category:

Employement Type: Full time
Industry: Travel
Functional Area: Sales
Role Category: Business Development Manager
Role/Responsibilies: Customer Success Manager

Contact Details:

Company: Hi Tides Consulting
Location(s): Bengaluru

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Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Create password

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Hi Tides Consulting

OUR CLIENT IS helps energy utilities across the globe enable the Smart Grid and achieve energy efficiency.collaborate with leading utilities, OEMs and system integrators in the generation, transmission, distribution and renewable energy sectors

Customer Success Manager @ Hi Tides Consulting

Home > Business Development Manager