Team Leader Job description
Quality Analyst:
Should develop evaluation programs, call monitoring, training & coaching, assessing agents performance.
Should have basic KPI understanding ( Feedback mechanism, Attrition, Quality tools, AHT)
Language Skills : English & Hindi mandatory
Looking out for Immediate Joiner
Deepak HR :9916147***
For more than 25 years we've held an organisation-wide conviction, that it's our job to be the front line promoting and protecting your brand. Some of the world's most prominent industry leaders, from telecommunication giants to technology power houses entrust STARTEK to uphold their reputations and...