Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Kindly submit your resume to av***********r@gm**l.com

Unique concept to commissioning execution model that considers time, cost and quality parameters, Lanco is an established industry leader in executing large projects. The organization’s ISO 9001:2008 certified EPC division has several years of experience in civil construction projects and in ...