Sr. Executive Contact Centre
- Digi Gen
- 1 to 5 Yrs
- Delhi, NCR
- 3 years ago
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Job Description
Dear candidate:-
We are looking for Contact Center Executive in Grater kailash.
Interested candidate can share their updated resume on hr**********9@gm**l.com or can call me 8920010***.
Role :- Contact Center Executive
Location : Greater kailash (South Delhi)
Salary : upto 30K
Exp : minimum 1 year
Job Description- Contact Center Executive
Main Job Tasks and Responsibilities
Follows up with customer via telephone or email following initial first sales contact and
schedule appointments.
Provide information to callers about company services and products
Manage inquiries and record the requests in given forms, software and web portals
(training will be provided for software data entry and web portal data entry)
Manage inquiry sheets in given forms/formats and software
Should be very much familiar with MS Office and Internet.
Continued product education to better service customer calls
Skills/Requirements
One or more years experience of Telesales in a high volume fast, paced environment
Strong customer service and telesales skills
Experienced with Web Based Applications and Windows
Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast
paced environment
Ability to manage sensitive and critical client information
Excellent verbal and written communication skills
Problem solving and decision making skills
Superior closing skills
Thank & Regards
Preeti chauhan
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Sr. Executive Contact Centre
Contact Details:
Company: DigiGen TechnologyLocation(s): Delhi, NCR
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