Systems Support Senior Associate @ NTT Global Delivery

Job Description

Req ID: 146278
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Systems Support Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Job Responsibilities:
. Gather requirements, analyze technical networking issues and provide options and recommendations.
. Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area.
. Supporting customer environments on 24x7x365 basis.
Mandatory:
. Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF.
. Knowledge of Network Monitoring Tools i.e Voyence, Solarwind
. Network support and/or Network operations experience of 1-3 years
. Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines
. Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept.
. Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network
. Advanced knowledge and troubleshooting skills to support wireless infrastructures.
. Advanced skills in gathering requirements and designing/implementing/supporting network solutions
. Advanced skills and knowledge and adherence to Change Management processes
. Excellent communication skills, both written and oral
. Strong customer service skills interfaces with customers, end users, partners and associates
. Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals
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Experience :-
1 - 3 years of relevant experience or equivalent combination of education and work experience.
Skills :-
. Good troubleshooting skills
. Customer facing skills
. Good verbal and written communication skills.
Educational Qualification :-
B.Tech. or Any Graduate
Minimum Certifications or Professional Credentials:-
. Minimum of CCNA level certification.

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Software Engineer
Role/Responsibilies: Systems Support Senior Associate

Contact Details:

Company: NTT Data
Location(s): Noida, Gurugram

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