Mega Walk-in Drive for Order To Cash/ Cash Apps/ Billing @ Headstrong

Mega Walk-in Drive for Order To Cash/ Cash Apps/ Billing on 17th & 18th Sep21

Zoom ID: https://genpact.zoom.us/skype/8363395***

Time Slot: 2 PM to 6 PM

Job Location: Hyderabad

We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer
Responsibilities
Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
Identify and resolve unidentified cash and manage end to end process of Cash applications.
Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Qualifications
Minimum qualifications
Graduate in Commerce (B.Com)
Freshers are eligible
Good at English language skills (verbal and written)
Meaningful Experience

Preferred qualifications
Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.)
Significant experience in Accounts Receivable/Order to Cash

Shift: Flexible to work in any shift (24*7)

Note: Please carry soft copy of Aadhar card and last 3 months pay slips if any