Team Executive - - Firstsource Solutions Ltd
- Firstsource
- 1 - 3 years
- Remote
- 4 years ago
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Job Description
- In-depth Knowledge and Experience in the US Health Care Payer System.
- 2-3 years of experience in Claims Adjudication. With over 1 year of experience as a supervisor.
- Proven track record in managing processes, streamlining workflows and excellent people management skills.
- Need to be a people centric manager who could articulate the employee challenges to the management as well as motivate the team towards desired project goals.
- Circulate quality dashboards at agreed periodic intervals to all relevant stake holders
- Adhering to various regulatory and compliance practices.
- Maintaining and Ownership of reports both internal as well as for the clients.
- Presenting the data and provide deep insights about the process to the Clients as well as Internal Management.
- Managing and co- ordinating training programs.
- Excellent in Coaching and providing feedback to the team. Take necessary HR actions as part of the Performance Improvement Process.
Key Performance Indicators
- Ensuring that the key Service Level Agreements are met consistently without any exceptions.
- Leverage all Operational metrices to ensure that the Revenue and Profitability targets are met and exceeded.
- Work in tandem with all Business functions to ensure smooth business process.
- Retention of key team members.
Qualification Experience
- Critical: Any Degree
- Graduation is a must in any stream of Education
Job Classification
Industry: Management ConsultingFunctional Area: BFSI, Investments & Trading, Role Category: Banking OperationsRole: Banking OperationsEmployement Type: Full timeEducation
Under Graduation: Any GraduatePost Graduation: Any PostgraduateDoctorate: Doctorate Not Required, Any DoctorateContact Details:
Company: Firstsource SolutionsLocation(s): Remote+ View Contact
Keyskills: Training Payer Service Level Compliance Feedback Business Process Management Skills People Management Operations Claims Adjudication
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