Customer Service Executive - Madurai - Dcb @ DCB Bank

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Customer Service Executive - Madurai - Dcb

DCB Bank
0 - 2 years
Madurai
5 years ago
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Job Description

To acquire new quality customers and cross sell various products as desired by the Bank from time to time
To ensure accurate, timely and error free processing of customer service requests
To overcome problems using guidelines and escalate with expediency, when necessary.
To ensure the best visual impact of the branches on customers
To work for providing first class service experience to existing customers and take references for acquiring new quality customers.
To cross sell deposit and fee products to such customers and penetrate better market share
To acquire high quality customers
aRetail TD Retail CASATo constantly endeavor to improve existing customer relationships and involve in Sales to deepen the same
To generate fee revenue for the Bank with the help of Insurance, Mutual fund, Trade finance business, etc.
To keep updating knowledge and exposure to various banking products both internal as well as competitor.
To continuously improve product knowledge and awareness of market trends and competitor products.
To overcome problems using guidelines and escalate with expediency, when necessary.

Job Classification

Industry: Banking
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Doctorate Not Required

Contact Details:

Company: DCB Bank
Location(s): Madurai

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Keyskills: Sales Networking Compliance MIS Banking banking products Customer Service Executive Auditing

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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DCB Bank

DCB Bank Limited DCB Bank Limited is a private sector scheduled commercial bank in India. It has a network of 331 branches. and around 505 ATMs in the country. It offers products to individuals, small and medium businesses, rural banking and mid corporates across the branch network.

Customer Service Executive - Madurai - Dcb @ DCB Bank

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