Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Customer Service Manager - Guntur - Dcb Bank @ DCB Bank

Home > Voice

 Customer Service Manager - Guntur - Dcb Bank

Job Description

  • aAbility to pick up quality customers across liabilities assets and cross sell third party products.
  • aTo ensure accurate, timely and error free processing of customer service requests
  • aTo overcome problems using guidelines and escalate with expediency, when necessary.
  • aTo ensure the best visual impact of the branches on customers
  • aTo work for providing first class service experience to existing customers and take references for acquiring new quality customers.
  • To cross sell deposit and fee products to such customers and penetrate better market share aTo constantly endeavor to improve existing customer relationships and involve in Sales to deepen the same.
  • aTo keep updating knowledge and exposure to various banking products both internal as well as competitor.
  • aTo continuously improve product knowledge and awareness of market trends and competitor products.
  • aTo overcome problems using guidelines and escalate with expediency, when necessary.

Job Classification

Industry: Banking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: DCB Bank
Location(s): Vijayawada, Guntur

+ View Contactajax loader


Keyskills:   Sales Networking Compliance MIS Banking Customer service banking products Auditing

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ Not Disclosed

DCB Bank

DCB Bank Limited DCB Bank Limited is a private sector scheduled commercial bank in India. It has a network of 331 branches. and around 505 ATMs in the country. It offers products to individuals, small and medium businesses, rural banking and mid corporates across the branch network.