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Are you the one we are looking for
Inviting applications for the role of Manager, Controlled Store Testing
We are looking for an innovative and experienced quality analyst to join our team. The quality analyst is responsible for developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects. The successful candidate will work closely with various departments to perform and validate test cases based on quality requirements, and recommend changes to predetermined quality guidelines. You will be responsible for ensuring that the end product meets the minimum quality standards, is fully functional and user-friendly.
To be successful as a quality analyst, you should demonstrate strong attention to detail and have analytical and problem-solving abilities. You should be able to interpret and implement quality assurance standards and provide accurate and comprehensive feedback.
Responsibilities:
Develop and execute test plans to ensure that all objectives are met.
Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
Identify and remedy defects within the production process.
Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
Compile and analyze statistical data.
Ensure that user expectations are met during the testing process.
Draft quality assurance policies and procedures.
Investigate customer complaints and product issues.
Ensure ongoing compliance with quality and industry regulatory requirements.
Qualifications we seek in you
Minimum qualifications
Master s degree in computer science, information systems or a related field
Preferred Qualifications/Skills
Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
Flexibility to adapt to a variety of engagement types, working hours and work environments and locations
Good communication and negotiation skills
Experience in quality inspection, auditing, and testing.
Strong computer skills and knowledge of QA databases and applications.
Strong analytical and problem-solving skills.
Keen eye for detail
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...