Hiring Grad / Ug For Domestic Bpo / Day Shift
- Osstried Be
- 0 to 4 Yrs
- Bengaluru
- 4 years ago
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Job Description
Job description
Dear Candidate's,
Greeting from Deeksha 9663150***
WE'RE Hiring Freshers !! Any Graduate OR Undergraduates OR drop out
Required Candidates Located at Bangalore
EXCELLENT GROWTH AND LEARNING OPPORTUNITIES FOR CANDIDATES WHO TAKE INITIATIVE. AMONGST THE FASTEST PROMOTIONS IN THE INDUSTRY FOR HIGH PERFORMERS
Interface with Customers via Inbound or Outbound calls over the Internet for the purpose of passively assisting the customers.
* Telecom *Banking *E-Commerce *Insurance *Accounts *Healthcare *Sales *Technical
Voice / Semi Voice / Non Voice in Technical and Customer Support
International and Domestic Process
UK / US / Australian / Graveyard / Day Rotational Shifts
Contact : HR Deeksha 9663150***
Roles and Responsibilities
Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
- Support Customers across Telecommunication, Financial Services & Healthcare vertical.
- Conduct needs-based selling by using non-scripted probing techniques to determine Customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile
- Any Graduate Fresher OR Under-Graduate / drop out.
- Excellent verbal and written communication skills.
- Flexible with 24/7 Environment.
- Salary up to 30K & attractive Incentives amount.
- To provide best in class Customer support to customers over Voice.
- Take end to end ownership of customer issues reported.
- Research, diagnose and identify solutions to resolve customer issues.
- Document solutions in the form of knowledge base, notes and Articles and help build a robust knowledge base which can be referred in the future.
Desired Candidate Profile
- Fresher or Experienced. Prefer Minimum 6 months of experience in International Customer support Inbound / Outbound Voice
- Graduate & under Grads freshers or experienced can apply
- Excellent in Verbal English
- Willing to work in Night Shifts
- Knowledge on PC, Excel & Good Typing.
Contact : HR Deeksha 9663150***
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not ApplicableRole/Responsibilies: Hiring Grad / Ug For Domestic Bpo / Day ShiftContact Details:
Company: Osstried BeLocation(s): Bengaluru
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