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Online relationships manager for a Travel Agency dealing in USA Market @ Rrai Flight

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 Online relationships manager for a Travel Agency dealing in USA Market

Job Description

Responsibilities


Create and enforce plans that will help meet the needs of customers
Build long-term relationships with clients and customers
Work quickly to address and resolve customer issues
Notify the sales team of new sales and cross-selling opportunities
Become familiar with the competition to stay ahead of them
Encourage high-sales and good customer service practices
Create strategies and work with clients to boost their brand
Help promote and maintain a positive company image
Resolve customer complaints quickly and effectively
Forward up-selling and cross-selling opportunities to the sales team
Approach potential customers to establish relationships
Gain solid knowledge of competitors
Key Skills Requirement

Intuitive to customers needs
Strong communication and interpersonal skills and the ability to build and maintain relationships
A background in customer service or sales is a plus
Must understand customer relationship management (CRM)
Strategic thinker and ability to analyse and solve problems quickly
Ability to work well with others and lead a team
Proven experience as a Client Relationship Manager
Knowledge of maths and numbers
Attentive to detail and organised
Must be self-motivated, flexible and able to manage several jobs at one time
Professional Qualification


Experienced in a client facing role in a consulting firm or an account/engagement management role in the IT professional services/ digital services, offshore/outsourcing industry.
Experience managing Client
Experience in digital services/solutions.
Very good understanding of latest top trends and offerings in Travel and Hospitality industries
Strong background in a project environment and application development.
Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment
Must be detail oriented and able to manage and maintain all facets of complex assignments.
Demonstrable problem solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications.
Demonstrate the flexibility to work among diverse corporate environments, industries and technical and non-technical audiences.

Direct Walk in are also welcome & we can be contacted over the Phone :

Walk in Timings : Between 12 PM to 7 PM (IST)
Contact # : 8929975*** (Mukul Singh- Hiring Manager)
Calling Timings : Between 11 AM to 9 PM

Employement Category:

Employement Type: Full time
Industry: Travel
Functional Area: Sales
Role Category: Relationship Management
Role/Responsibilies: Online relationships manager for a Travel Agency dealing in USA Market

Contact Details:

Company: Rrai Flight
Location(s): Delhi, NCR

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₹ 360000 - 660000

Rrai Flight

Company Name - RRAI Flight REservations, Kirti Nagar Delhi Website - www.skyhikes.com