Senior Manager - Client Relations
- FIS Global Business
- 10 - 15 Years
- Mumbai
- 4 years ago
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Job Description
Position Type : Full time
Type Of Hire : Experienced (relevant combo of work and education)
Education Desired : Bachelor of Computer Science
Travel Percentage : 15 - 25%
Job Description
Sr. Manager - Client Relations u2013 10 to 15 Years u2013 Mumbai Location
Are you curious, motivated, and forward-thinking At FIS youu2019ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
Itu2019s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the worldu2019s largest global provider dedicated to financial technology solutions!
What you will be doing
- Strategically focused and responsible for client satisfaction, maintaining client communication and the overall management of the client relationship.
- Serves as the primary contact and client liaison during delivery of an outsourced solution, whether it is an IT solution or a business process outsourced solution and regardless of the clientu2019s geographic location. Maintains contact with client at an executive level, focusing on the strategic nature of the relationship. Represents the enterprise to the client and the client to the enterprise.
- Responsibility for client satisfaction, maintaining client communication and overall management of client relationship.
- Has profit and loss responsibilities.
- Works to maintain and grow the client relationship while ensuring ongoing customer service.
- Leads sales effort for incremental revenue opportunities and contract renewals.
- Identifies new business opportunities and coordinates with appropriate sales personnel for opportunities of new FIS products or services.
What you bring:
Communicates ideas both verbally and in written form in a clear, concise, and professional manner
Requires good working knowledge of FIS systems as well as the industries in which FIS competes for business
Ability to understand and apply concepts
Ability to handle projects commensurate with job expectations
Ability to analyze and solve problems using learned techniques and tools
Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
Flexibility, versatility, dependability
Prior banking or finance related experiences a plus personal banking experience preferred
Knowledge of FIS products and Services
What we offer you
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities u2013 FIS is your final career step!
- A competitive salary and benefits
- A variety of career development tools, resources and opportunities
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Employement Category:
Employement Type: Full timeIndustry: ITESFunctional Area: GuardsRole Category: Public Relations (PR) & Media Relations ManagementRole/Responsibilies: Senior Manager - Client RelationsContact Details:
Company: FIS Global BusinessLocation(s): Mumbai+ View Contact
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FIS Global Business
FIS Global Business Solutions India Pvt. Ltd. FISâ„¢ is the world's largest global provider dedicated to financial technology solutions. FIS empowers the financial world with software, services, consulting and outsourcing solutions focused on retail and institutional...
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