Providing service and customer support during field visits Managing all on site installation, repair, maintenance and test tasks Diagnosing errors or technical problems and determining proper solutions
Provide service and customer support during field visits or dispatches Tie workflow to schedule Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports
Cooperate with technical team and share information across the organisation Build positive relationships with customers
Ability to troubleshoot, test, repair and service technical equipment English literacy Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications Technical degree or certification
SKILLS: Knowledge of computer to install software, Should have knowledge to use Multi-meter, Basic of Technical knowledge.
Employement Category:
Employement Type: Full timeIndustry: ITFunctional Area: IT- HardwareRole Category: Technical OfficerRole/Responsibilies: Field Technician