Job Description
Client Technical Specialist: SevOne
Your Role and Responsibilities Act as a technical subject matter expert for Network Management / Network Performance Management opportunities and leverage experiences to make presales engagements successful
Work with prospects and customers to prove the value of the SevOne solution and its relation to the AIOPS set of technologies
Actively participate in development and progression of qualified opportunities with the IBM Sales Team
Demonstrate the SevOne offering at customer sites, remotely, and at field events
Drive effective Proofs of Value with customers that showcase how IBM SevOne adds value to the clients business
Enable, support and work with the IBM Business Partner ecosystem.
Collaborate with other internal IBM teams to drive unmatched customer satisfaction.
Maintain an understanding of the clients industry, including industry trends, industry business processes.
Collaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions.
Support customer technical escalations, best practice sharing, designing solutions; and answer technical questions throughout the sales process in order to identify/progress/close sales and develop customer relationships.
Build solid relationships with Product Management and Engineering teams and be the bridge for the customer to provide product fix and release updates and also to be the voice of the customer to Product Management and Engineering
Technology_APAC
Posting Country
India
State / Province
MAHARASHTRA
City / Township / Village
Mumbai
Travel Required:
Up to 25% or 2 days a week (home on weekends- based on project requirements)
Position Type
Professional
Required Education
Bachelor's Degree
Required Technical and Professional Expertise Minimum 10-15 years direct sales experience, preferred experience in start-up environment
Interest in virtualization (VCP-DCV) and cloud computing architectures.
Experience in data center infrastructure or related field in a sales engineering or consulting capacity
Experience with sales prospects in person, understanding complex environments and delivering the AIOPS & ARM (Turbonomic) value propositions effectively
Highly motivated, competitive, and passionate team player who is driven to thrive in an entrepreneurial, fast paced, and high activity environment
Strong affinity for customer relationship management and requirements gathering
Understanding of the virtualization management competitive landscape, and technical features of competing products within the ecosystem
Astute in presenting to and conversing with customers; ability to deliver technical information in a clear and concise manner
Interest in the data center interdependencies around the virtualization layer, including: storage, security, network infrastructure, applications, etc.
Bachelor's Degree in related field. CS, IT, Economics, or Engineering is a plus
Preferred Technical and Professional Experience Leadership skills, industry prominence / recognition, should have led a diverse team with skills across technical and management. Should have evidence of led multiple consulting engagements and received client endorsements towards them.
Preferred Education
Master's Degree
Experience :- 10 to 15 years
Employement Category:
Employement Type: Full time
Industry: IT
Functional Area: IT
Role Category: Project Leader
Role/Responsibilies: Client Technical Specialist SevOne
Contact Details:
Company: Best infosystems
Location(s): Delhi, NCR