Client Relations Representative @ Monster. India

Home > Customer Service Executive (Voice)

Client Relations Representative

Monster. India
1 - 5 Years
Hyderabad
4 years ago
Email to a friend
Report this job

Job Description

Job Profile:
Engage with HR Recruitment team to drive Monster usage and amplify their ROI.
Regular pro-active follow ups with end users on the services.
Conduct telephonic trainings for the recruitment team on diversified Monster products.
Responsible to cultivate the account and bring in the renewals.
Promote and pitch in new Monster products before customers.
Handle clients issues effectively and resolve them timely.
Branding calendar to be executed and made for every customer.
Usage reports to be made, monitored and shared with customer on a consistent manner.
Collaborating with Sales team and other functions to deliver the best-in class service.
Focus on CSAT and FCR scores.
Ensure the best resolution over call / Email.
Adhere to prescribed compliance standards.
Ability to work in a team and contribute to the overall success of the department.
Good attention to detail and a consistent approach.
Flexible in attitude and approach to the demands created by the role with a best practice approach to Customer Service, at all times.
Strong self-management skills.
Dot com space knowledge will be a boon.

Employement Category:

Employement Type: Full time
Industry: Advertising
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Client Relations Representative

Contact Details:

Company: Monster. India
Location(s): Hyderabad

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Specified

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Monster. India

Monster India, Indiaâ€™s leading online career and recruitment resource with its cutting edge technology provides relevant profiles to employers and relevant jobs to jobseekers across industry verticals, experience levels and geographies. More than 200 million people have registered on the Mons...

Client Relations Representative @ Monster. India

Home > Customer Service Executive (Voice)