Job Description
Key responsibilities
o Business Performance - contribute to business performance by the way of ensuring contribution margin across customers are profitable/positive. Ensure the process has strong controls so there is no revenue leakage
o Ensure all processes are performed as per the agreed terms in Service Level Agreement - Timely & Accurate.
o Ensure compliance to Performance Management Framework. Track and monitor other KPI's related to the process.
o Focus on people engagement by motivating and coaching highly energised team to deliver organisational outcomes with an owner's mindset.
o Ensure Standard Operating Procedures (SOP) and SLA's are maintained for all processes handled.
o Maintain all relevant documentation -SOP's are kept updated for all activities done.
o Have a continuous improvement mind-set identify improvement in day to day process Eliminate waste provide suggestions for automating processes to facilitate efficiency improvements. Implement Cost Saving / Value Addition Projects Identify & implement areas of service delivery improvement give recommendations to responsible parties to ensure qualitative improvement in the service delivery. Ensure best practice is shared among other teams in the GSC
o Stakeholder communication: Regularly participate and take necessary call /discussions with Business Partners Timely & professional interaction with Business Partners / Stakeholders Communicate & Co-ordination with other teams within GSC.
o Ensure that all major risks are identified, documented and appropriately dealt with.
o Actively participate in relevant business contingency testing. Support other GSC's during contingency procedures.
o Strict adherence to APM-M Group culture, values and reputation and ensure compliance with APM-M Group and CB policies.
We are looking for
. Graduate, ideally Finance and Accounting, Operations & Supply Chain, Marketing
. 6 years of Experience in Tender contracting processes
. Expert Level knowledge - Contracting & Invoicing in SAP especially of SD Module (must have)
. Proficiency in Excel VBA Coding & Data Analytics using excel
. Complete understanding of end to end SCM business/ internal processes
. Basic knowledge of capacity management/preparing staffing plan
. Excellent verbal and written communication and presentation skills.
. Filling up of Customer rate sheets for Logistics & Services tenders with rates advised from global or regional product heads/approving authorities, review validate customer template, standard terms and conditions as per agreed timelines and process, as per P&L rate template prepare system upload templates.
. Creation of Standard Rate Templates (Excel based) from all available information.
. Update Sales and Purchase contract in SAP application as per validity details shared by business teams.
. Expertise in SAP SD Module. Should be able to create, maintain & change various contracts in SAP using SAP T-codes such as VA41, ME31K, VD52, VA52, VA31, VA21, V_V1, VD51, VA22, VEDA etc
. Provide training and guidance as necessary to all stakeholders to ensure compliance of designated controls in the Sales organization globally.
. Understand the business model and correlation of Contracts on SO & PO, enabling timely recognition of the Revenue & Cost
. Work closely and effectively with regional and global stakeholders by efficiently responding to RFIs, RFQs/tenders of solutions-driven customers.
. Experience working in a global business environment, including cultural aspects
. Highly result oriented, ready to take challenges/collaborate with cross functional teams and able to work under pressure
. Capacity to handle change, stay open to different ideas and support for positive change
. Understand work in an agile manner, High analytical / problem-solving skills
. Strong Process and people leadership skills
. Proactive leader with customer service mindset
. Large scale improvement (standardization and process capability) implementation experience
Employement Category:
Employement Type: Full time
Industry: Recruitment
Functional Area: Purchase
Role Category: Software Engineer
Role/Responsibilies: Senior Tender Partner SCM
Contact Details:
Company: Maersk Global Service
Location(s): Mumbai