Cwmd-marcus By Goldman Sachs-fraud Operations- Senior Analyst-hyderabad
- Goldman Sachs Services
- Not Specified
- Hyderabad
- 3 years ago
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Job Description
Job Description :
MORE ABOUT THIS JOB
CONSUMER AND WEALTH MANAGEMENT DIVISION (CWMD)
Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.
CONSUMER (MARCUS BY GOLDMAN SACHS)
Marcus by Goldman Sachs is the firm's consumer business, combining the entrepreneurial spirit of a startup with 150 years of experience. Today, Marcus has $90 billion in deposits, $7 billion in loan balances and 4 million customers across our lending and deposits businesses, as well as the personal financial management app, Clarity Money. Through the use of insights and intuitive design, we provide customers with powerful tools and products that are grounded in value, transparency and simplicity. We are backed by our unique team, comprised of individual contributors from leading agile technology companies, fintechs and consumer financial services companies, allowing us to disrupt the industry, while helping consumers take control of their financial lives.. RESPONSIBILITIES AND QUALIFICATIONS
JOB SUMMARY AND RESPONSIBILITIES
- Determine action required based on established procedures to protect the Bank's assets work with supervisor on handling more complex cases
- Place appropriate hold on accounts deemed to have fraudulent activity. Track and document action taken in a timely and correct manner to provide a record of activity and meet audit and compliance requirements.
- Communicate, in a professional manner, with customers, merchants, financial institutions, and other personnel to resolve system problems or request additional information and / or documentation to support a decision on whether fraudulent activity has occurred
- Assist in identifying and developing process enhancements to maximize efficiency of fraud detection activities as required
- Identify risk and prevent loss from fraud reports, referrals from fraud email box, and return items (multiple sources/platforms)
- Make sound subjective decisions to close risky relationships, place and remove restrictions on accounts, return ACH/cancel wires
- Investigate risk identified through new account filters from new account opening process. Investigate check and ACH returns and rejects. Review and investigate Fraud referrals.
- Run and review pro-active risk reports, conduct research using third party data sources to validate monetary and non-monetary transactions
- Review established detection system-generated alerts to identify fraudulent activity related to merchant, check ACH, wire, digital banking, and account openings
SKILLS & EXPERIENCE WE'RE LOOKING FOR
BASIC QUALIFICATIONS
- Minimum graduation
- 5-6.5 years Fraud experience
- Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
- Strong understanding of the customer service experience
- Must be self-directed, detail oriented, driven, and able to work independently in a team-oriented and fast -paced environment
PREFERRED QUALIFICATIONS
- Bachelor's Degree
- Fraud experience in financial services environment
Employement Category:
Employement Type: Full timeIndustry: Banking
Functional Area: Banking
Role Category: Other Banking
Role/Responsibilies: Cwmd-marcus By Goldman Sachs-fraud Operations- Senior Analyst-hyderabad
Contact Details:
Company: Goldman Sachs ServicesLocation(s): Hyderabad
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Goldman Sachs Services
ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices...
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