Customer Support Associate / Us Banking Process / Bpo
- Black And White
- 1 - 4 Years
- Bengaluru
- 4 years ago
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Job Description
Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
WE'RE Hiring for Customer Support / Technical Support ( Voice)
Contact: HR Amrutha
Contact Number - 7406011***
Email: [Confidential Information]
Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA/Bcom /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Experience: Freshers / Experience
Sal: up-to 4.5lpa
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts
Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support
Customer :
Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Hospital Billing / Physician billing
JOB Role :
- Engaged in handling calls of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails / chats regarding technical issues for end-users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.
For more quires Call
Contact: HR Amrutha
Contact Number - 7406011***
Email: [Confidential Information]
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3 Pass out
* Should be flexible with rotational shift.
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********
Employement Category:
Employement Type: Full timeIndustry: RecruitmentFunctional Area: Advertising, DM, PR, MR & Event ManagementRole Category: BpoRole/Responsibilies: Customer Support Associate / Us Banking Process / BpoContact Details:
Company: Black And WhiteLocation(s): Bengaluru
Keyskills: Bp BPO Officer Email Cha CSR Non Voice Process Chat Suppor Non Voice Customer Service Associate CSE Senior Process Associate Associate Cs
Black And White
Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challen...
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