Personal Shopper @ Shoppers Stop

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Personal Shopper

Shoppers Stop
2 - 4 Years
Mohali, Chandigarh
3 years ago
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Job Description

Job Description :
Shoppers are responsible for recommending products to clients and purchasing those that clients decide to buy.
In order to best meet customer's expectations, personal shoppers should have a good command of the products, trends, and services that may be of interest to their customers
Role :

Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers with placing orders and making payments via the phone, online, or in person.
Responding promptly and effectively to customers complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.

Employement Category:

Employement Type: Full time
Industry: Retailing
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Personal Shopper

Contact Details:

Company: Shoppersstop
Location(s): Mohali, Chandigarh

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Shoppers Stop

Shoppers Stop Ltd The foundation of Shoppers' Stop was laid on October 27, 1991 by the K. Raheja Corp. group of companies. Being amongst India's biggest hospitality and real estate players, the Group crossed yet another milestone with its lifestyle venture - Shoppers' Stop. From its inception,...

Personal Shopper @ Shoppers Stop

Home > Customer Service Executive (Voice)