BPO For Freshers/Experience @ Alpha Tech Solutions

Serve customers by providing guidance, recommendations, answering questions and other types of value-added information to meet or exceed client expectations.
Be passionate about providing best-in-class service and dont use a one--fits-all approach to creating a great customer or supplier experience.
Be flexible, think on your feet and exercise great judgement in handling unusual requests or difficult customer interactions.
Be an articulate and persuasive communicator without being pushy. Dont assume anything about the customers knowledge of products or the suppliers ability to answer customer inquiries; rather ask great questions to better gauge what the customer is asking and how we can best answer it to ensure both customer and supplier satisfaction.

Call & Whatsapp HR Pratik Sir - ( 8826072***)